Processing Time & Delivery Dates

At Get Your Crystal, we take pride in delivering not just high-quality, ethically sourced crystals, but also a seamless and transparent shopping experience. Here's everything you need to know about how we process, and ship your treasures.

 Packaging & Care

We understand that your crystals are more than just items—they're companions on your journey. That's why we:

Secure Packaging: Use protective materials to ensure your crystals arrive safely.

Eco-Friendly Materials: Whenever possible, we opt for sustainable packaging solutions.

 Processing Time

We strive to get your order to you promptly:

Order Preparation: Orders are typically processed within 1–5 business days. This includes careful selection, cleansing, and packaging of your crystals.

Communication: You'll receive a confirmation email once your order is on its way.

 Shipping Details

We ship from Stuttgart, Germany, and offer:

Domestic Shipping: Delivery within Germany typically takes 1–3 business days.

EU Shipping: Delivery times vary by destination, but most orders arrive within 3–7 business days.

International Shipping: Delivery times vary by destination, but most orders arrive within 7–21 business days.

Free Shipping: Enjoy free worldwide shipping on all orders over €50.

Tracking: All orders come with tracking information so you can monitor your delivery.

 We're Here to Help

Your happiness is our priority. If you have any questions or concerns about your order, please don't hesitate to reach out. We're just a message away and always happy to assist.